We are here to help! Click Help Center link at bottom of page 

Electrodes Assemblies for Silver Moon Colloidal Silver Generators are not returnable once they have been used. 

All customs fees and/or export import costs are responsibility of the buyers for Warranty replacement.

Silver Moon Colloidal never rents or sells emails to third parties. We honor the privacy of our members and users, and do not share user details with advertisers. We honor all email unsubscribe requests and makes every attempt to honor the privacy of its members, viewers and sponsors. To opt-out of  emails, simply click the “unsubscribe” link found at the bottom of any email from us. If you experience any difficulty unsubscribing, simply email to info@silvermooncolloidal.com subject line "unsubscribe" (one word only no quotes) and you will be automatically unsubscribed.

Important Note and Disclaimer: Information on this web site, manual(s) brochure(s), package(s) is derived from sources deemed to be accurate and reliable, but no guarantee, our electrical and magnetic devices gives out energies that are similar to other technologies that are proven to work, and are designed to achieve equal results and may be helpful in similar situations, readers are encouraged to verify for themselves and to their own satisfaction the accuracy and reliability of all reports. Our products have not been subjected to external scientific studies and are custom built for personal use, research and development only. Completely designed and developed by its owners and no part is copy from any website. This is not a medical device itself or the end product or products resulting from its use. All equipment must be used according to instructions manual, we are not liable for any use not intended described on the manual.